Legal Information

Terms of Service

These terms and conditions govern your use of Cavilion Technologies services. Please read them carefully before using our hosting, domain, and IT solutions.

Last updated: November 22, 2025

Introduction

Welcome to Cavilion Technologies. These Terms of Service ("Terms") govern your use of our website and services, including web hosting, domain registration, VPN services, and IT solutions (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Services.

Acceptance of Terms

By accessing or using Cavilion Technologies services, you agree to be bound by these Terms of Service
If you do not agree to these terms, you may not use our services
We reserve the right to modify these terms at any time with notice
Continued use of our services after changes constitutes acceptance of new terms
These terms apply to all users, including visitors, customers, and clients

Service Description

We provide web hosting, domain registration, VPN services, and IT solutions
Services are provided on an 'as is' and 'as available' basis
We reserve the right to modify or discontinue services with reasonable notice
Service availability is subject to technical limitations and maintenance
We strive for 99.9% uptime but do not guarantee uninterrupted service

Payment Terms

All fees are due in advance and are non-refundable unless otherwise stated
Payment is required before service activation
We accept various payment methods including credit cards and bank transfers
Late payments may result in service suspension or termination
Price changes will be communicated with 30 days notice

User Responsibilities

Users must provide accurate and complete information during registration
Users are responsible for maintaining the security of their accounts
Users must comply with all applicable laws and regulations
Users must not use our services for illegal or harmful activities
Users are responsible for backing up their data

Prohibited Uses

You may not use our Services for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited activities include:

Violating any applicable laws or regulations
Transmitting malicious code, viruses, or harmful content
Spamming, phishing, or other fraudulent activities
Infringing on intellectual property rights
Harassing, threatening, or abusing other users
Attempting to gain unauthorized access to our systems

Service Level Agreement

We strive to provide reliable services with the following commitments:

99.9% uptime guarantee for hosting services
24/7 technical support availability
Regular security updates and maintenance
Data backup and recovery procedures
Service credits for qualifying downtime

Limitation of Liability

To the maximum extent permitted by law, Cavilion Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Services.

Termination

We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will cease immediately.

Governing Law

These Terms shall be interpreted and governed by the laws of Nepal. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of Nepal.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. Your continued use of our Services after any modifications constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

support@caviliontech.com

+977-9819320688