Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how Cavilion Technologies collects, uses, and protects your personal information when you use our services.

Last updated: November 22, 2025

Introduction

Cavilion Technologies ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal information (name, email, phone number) when you register for our services
Payment information for billing purposes (processed securely through third-party providers)
Technical information (IP address, browser type, device information) for service optimization
Usage data to improve our services and provide better customer support
Communication records when you contact our support team

How We Use Your Information

Provide and maintain our hosting, domain, and IT services
Process payments and manage your account
Send important service notifications and updates
Provide customer support and respond to inquiries
Improve our services and develop new features
Comply with legal obligations and protect our rights

Data Security

We implement industry-standard security measures to protect your data
All data transmission is encrypted using SSL/TLS protocols
Access to personal data is restricted to authorized personnel only
Regular security audits and updates to maintain data protection
Secure backup systems to prevent data loss
Incident response procedures in case of security breaches

Your Rights

Right to access your personal data we hold
Right to correct inaccurate or incomplete information
Right to request deletion of your personal data
Right to restrict processing of your data
Right to data portability
Right to object to processing for marketing purposes

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

With service providers who assist us in operating our business (payment processors, hosting providers)
When required by law or to protect our rights and safety
In connection with a business transfer or acquisition
With your explicit consent

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function properly.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we will delete your personal data within 30 days, unless we are required to retain it for legal or regulatory purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than Nepal. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

support@caviliontech.com

+977-9819320688